Downloads & Refunds | ZehrArt Studio
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DOWNLOADS & REFUNDS & CANCELLATIONS

Download Policy

Digital files will be delivered electronically. No physical product will be sent. An automated instant download email will be sent to your email address, which will contain your download links.

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- Distribution of files in whole or in part, without express written consent, is strictly prohibited by law.

- You MAY use this file to create, cut and/or print items for personal use, gifts, and finished products you will sell.

- You MAY NOT transfer, share, give, or sell the actual digital file in any digital format.

Refund & Cancellation Policy

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation: before item has shipped


I don't accept exchanges

But please contact me if you have any problems with your order.


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Used items (we will charge 15% restock fee)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value..

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